❓ Frequently Asked Questions
cbji FAQ — Answers to all your
cbji FAQ — Answers to all your
questions, right here
Deposits, withdrawals, betting, devices or your account — everything you want to know about cbji is on this page in plain, easy language.
Quick Introduction
Welcome to cbji
cbji is a secure online gaming platform built for players in Bangladesh. We know that everyone — new or experienced — has questions from time to time. How long does a withdrawal take? How do you deposit with bKash? How does live betting work? Can you play on your phone? On this page we have gathered the questions our players ask most often. Every answer is based on cbji's own information — no guesswork. If your question isn't here, reach out via our 24/7 live chat or email.
Withdrawal Questions
Withdrawals at cbji are very fast — your money typically reaches your mobile banking or bank account within 1 hour. This is one of the fastest services among online gaming platforms in Bangladesh. Occasionally there may be a small delay due to the bank's or mobile operator's own processing time.
The minimum withdrawal amount at cbji is ৳1,000. Requests below this amount will not be accepted. Please only submit a withdrawal request once your balance reaches this amount. The minimum deposit limit is ৳500.
Yes, for security reasons cbji always recommends using a mobile banking account (bKash, Nagad, Rocket or Upay) registered in your own name. Withdrawing to someone else's wallet may cause verification issues and delay the process. Providing accurate details speeds up the withdrawal.
For the welcome bonus, the wagering requirement is 25 times the bonus amount, not the total deposit. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus — you need to place bets totalling ৳1,500 × 25 = ৳37,500 before the bonus winnings become withdrawable. This is a fair and transparent policy at cbji.
After submitting a withdrawal request, processing usually begins within a short time. A "Pending" status means your request is in the queue and is being reviewed. If more than 1 hour passes and the money has not arrived, contact cbji via live chat — our support team will assist you promptly.
How to Deposit Money
Log in to cbji, go to the "Deposit" section and select Nagad. Send the amount to the cbji Nagad number shown on the screen and submit the transaction ID. The minimum deposit amount is ৳500. If the details are correct, the balance will be added to your account within a few minutes.
If a deposit hasn't appeared in your account, first check that the correct amount was sent and that the transaction ID was submitted accurately. Minor delays can occur due to the mobile network. If the money still hasn't arrived after some time, contact cbji live chat with a screenshot of the transaction.
cbji itself does not charge any extra fee on deposits. However, your mobile banking service (such as bKash or Nagad) may deduct their own transaction charges — this depends entirely on that service's own policy. So check the applicable charges in your mobile banking app before depositing.
cbji currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank). The minimum deposit amount for each method is ৳500.
Log in to your cbji account and select "Deposit" > "bKash". Send money from your bKash app to the cbji bKash number displayed. Once the payment is complete, enter the transaction ID and amount in the cbji deposit form and confirm. Your balance will be updated quickly if the details are correct.
Cricket & Sports Betting
Yes, live in-play betting is available at cbji. Odds update in real time while the match is ongoing and you can bet on various markets — such as runs in the next over, how the next wicket will fall, and more. Odds change quickly in live betting, so timely decisions are important.
If a match is declared a "no result" due to rain or any other reason, cbji generally cancels the bets for that match and the full stake is refunded. However, rules for specific markets may differ — read cbji's terms and conditions or ask support for details.
Yes, you can place accumulator bets (parlays) at cbji. Multiple selections across different events are combined into one bet, and if all of them are correct the combined odds multiply your potential winnings significantly. However, if even one selection is wrong, the entire bet is lost. Play accumulators with a high-risk, high-reward mindset.
Popular cricket markets at cbji include: match winner, toss winner, top run scorer, over/under total runs, method of first wicket, and run range for a specific over. For example, all these markets would be available for a match like Bangladesh vs India. Even more options are available during IPL, T20 World Cup and BPL.
Decimal odds are the simplest format. Multiply your stake by the odds to get the total return — including your original stake. Example: odds of 2.50 and a bet of ৳100 returns ৳250 if you win (profit ৳150). Odds of 1.50 on the same bet returns ৳150 (profit ৳50). The higher the odds, the higher the risk but also the higher the potential return.
Device & Technical Issues
To clear the browser cache on Android Chrome: Menu (three dots) > Settings > Privacy > Clear browsing data > check "Cached images and files" and tap Clear data. On iPhone Safari: Settings > Safari > Clear History and Website Data. Then reload cbji. This fixes most page loading issues.
Yes, cbji is fully mobile-browser friendly. Without downloading any separate app, you can open cbji.lat in Chrome, Firefox or Safari on any Android or iOS phone and enjoy all games and betting. The screen automatically adjusts to fit your mobile display.
If the connection drops, the current game round is safely saved on cbji's servers. Reconnect and log back in to cbji — you will either be able to continue the game from where it stopped or see the result of the round that was completed automatically. Contact support if you have any issues.
cbji works on any modern device — Android smartphones and tablets, iPhones and iPads, Windows PCs and laptops, and Mac computers. No separate software needs to be installed; an updated browser is all you need. A stable internet connection will give you the best experience.
First, refresh the browser (F5 or pull down to refresh). If the issue persists, clear the cache and cookies and open cbji.lat in a new tab. Browser extensions (VPN, ad-blocker) can sometimes cause problems — try disabling them temporarily. If nothing works, contact cbji live chat with a screenshot.
Need more help?
Our support team is always here for you
If you didn't find the answer to your question here, don't worry. cbji's support team is ready to help in Bengali and English, 24 hours a day, 7 days a week. Chat with us directly via live chat or send us an email.
Live Chat — 24/7
Email Support
Support in Bengali & English