Our Commitment to Responsible Gaming
cbji believes gaming should be a source of entertainment — not a burden. All our tools and support are here for you so you can play safely, mindfully, and enjoyably.
Keep Gaming a Source of Enjoyment
cbji always wants every player to enjoy themselves within their own limits. Online gaming is a legitimate form of entertainment, but it is best when it is controlled and played mindfully. Your financial and mental well-being is the top priority while you play on our platform.
Responsible gaming is not just about placing smaller bets — it means staying consciously in control of your time, money, and state of mind. At cbji, we are committed to putting that control in your hands. From setting deposit limits to self-exclusion, everything can be managed directly from your account.
Remember — the minimum age to play at cbji is 21. We take age verification seriously and apply strict measures to prevent access by minors. If you are concerned that someone you know could use your account, change your password immediately and contact support.
Important Warning
Gaming should never be considered an alternative source of income. If you feel that gambling is affecting your financial, family, or mental life, please contact our support team right away.
Every Measure We Take to Protect You
Set Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, lowering it takes effect immediately; increasing it takes processing time, which helps prevent depositing more than intended in the heat of the moment.
Time-Out Feature
Temporarily pause your account for a set period ranging from 24 hours to 30 days. During this time, no bets or deposits will be possible — it is simply time to rest and reflect.
Self-Exclusion
If you feel a break is not enough, you can close your account for anywhere from 6 months to permanently. No marketing communications will be sent during a self-exclusion period.
Age Verification (21+)
Age verification is mandatory when registering at cbji. No one under the age of 21 can open an account or play. Protecting minors is our highest priority.
Gaming History & Review
View your full betting history, deposit and withdrawal records at any time. Staying aware of your own habits is the first step toward responsible gaming.
24/7 Support
Contact us via live chat or email for any issue — in Bengali or English, around the clock. Our support team is ready to understand your situation and help.
Signs of Problem Gaming
If you notice any of the following signs in your own behavior, take a break and seek help if needed. This is not a weakness — it is a sign of self-awareness.
cbji's goal is to protect every player's mental and financial well-being. You are not alone — our support team is always here for you.
- Spending more time or money than you planned
- Repeatedly playing to chase losses
- Hiding your gaming from family or friends
- Wanting to stop but being unable to
- Borrowing money or dipping into savings to place bets
- Gaming causing problems at work, in studies, or in relationships
- Feeling restless or irritable when not playing
- Gradually placing larger bets in hopes of a big win
How to Use the Safety Tools
Log in to your account
Go to the cbji Login page and sign in to your account.
Open Settings
From the profile menu, go to the "Responsible Gaming" section.
Choose Your Preferred Limits
Activate whichever you need — deposit limits, time-out, or self-exclusion.
Contact Support If You Need Help
Let us know via live chat or email — we will assist you confidentially.
Deposit & Budget Management
The minimum deposit at cbji is ৳500 and the minimum withdrawal is ৳1,000. These limits are set to protect players' financial prudence. We recommend setting a weekly or monthly budget before you play and sticking to it.
Remember — managing your money is just as important even after receiving a bonus. While enjoying cbji's welcome bonus (150% on your first deposit, up to ৳20,000), do not go beyond your own budget. Wagering requirements apply only to the bonus amount — not to the deposit amount.
For withdrawals, cbji generally completes processing within 1 hour. Withdrawing your winnings promptly and using them for what you need is part of a healthy gaming habit. Withdraw easily via bKash, Nagad, Rocket, Upay, or bank transfer.
Reach Out When You Need Help
The cbji support team handles any conversation about responsible gaming with full confidentiality.
Live Chat
Log in to the website and speak directly via live chat. Our trained team is available 24 hours a day, 7 days a week in Bengali and English.
Email Support
Email us to share details about your situation:
[email protected]
We will respond quickly and work with you to find a solution.
Confidentiality Guaranteed
Any conversation about responsible gaming is completely confidential. Your information will never be shared with third parties.
Questions & Answers on Responsible Gaming
Play Safely — cbji Is Always Here
Come to cbji for healthy entertainment. Enjoy slots, cricket betting, or live casino — all responsibly.